At Serafido, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains what data we collect, how we use it, and how we keep it secure.
By visiting our website or making a purchase, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
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Order details: Name, shipping address, billing address, phone number, and email address.
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Payment details: Processed securely via our payment providers (we do not store full payment card information).
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Account information: If you create an account with us, we store your login details securely.
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Device and usage data: IP address, browser type, device type, and browsing activity on our website.
2. How We Use Your Information
We use your personal information to:
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Process and deliver your orders.
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Communicate with you regarding your purchase.
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Send order confirmations, shipping updates, and customer support responses.
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Improve our website and shopping experience.
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Send promotional emails or offers (only if you have opted in).
3. Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with:
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Trusted service providers (such as shipping partners, payment processors, and IT services) to fulfill your order.
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Legal authorities if required by law or to protect our rights.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
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Remember your preferences.
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Improve website functionality.
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Analyze traffic and usage patterns.
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Show relevant ads on third-party platforms.
You can disable cookies in your browser settings, but some site features may not work correctly.
5. Data Retention
We retain your personal information for as long as necessary to:
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Fulfill the purposes described in this policy.
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Comply with legal obligations.
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Resolve disputes and enforce agreements.
6. Security of Your Information
We use SSL encryption and other security measures to protect your personal data during transmission.
While we take all reasonable precautions, no online method of transmission or storage is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
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Access the personal data we hold about you.
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Request corrections to your data.
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Request deletion of your data.
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Opt out of marketing emails at any time by clicking the unsubscribe link.
8. Third-Party Services
Our payment and shipping partners may have their own privacy policies.
We recommend reviewing their policies for additional information.
9. Contact Information
For privacy-related questions or requests, please contact us at:
Email: info@serafido.com