Welcome to Serafido. These Terms and Conditions outline the rules and regulations for using our website and services.
By accessing or placing an order on Serafido.com, you agree to these Terms. Please read them carefully.
1. General Information
This website is operated by Serafido. Throughout the site, the terms “we,” “us,” and “our” refer to Serafido.
We offer this website, including all products, information, and services, to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
2. Eligibility
By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
You agree to provide accurate, current, and complete information when making a purchase.
3. Products & Availability
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All products are subject to availability.
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We reserve the right to limit the quantities of any products we offer.
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We strive to display product colors and details accurately, but variations may occur due to screen differences.
4. Orders & Payment
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By placing an order, you agree that all information you provide is accurate and complete.
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All payments must be made in full before orders are processed.
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We accept Maestro, Mastercard, American Express, Visa, Apple Pay, Google Pay, and Shop Pay.
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Our store automatically displays prices in your local currency (USD, GBP, AUD, CAD, NZD, EUR) depending on your location.
5. Taxes & Duties
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All orders are shipped tax-free from our suppliers.
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You will not be charged VAT, GST, or sales tax at checkout.
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In rare cases, your local customs office may apply a small import fee, which is the customer’s responsibility.
6. Shipping & Delivery
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Processing time: 1–3 business days.
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Shipping time: 5–11 business days depending on destination.
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Estimated total delivery: 6–14 business days.
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We are not responsible for delays caused by shipping carriers, customs clearance, or events beyond our control.
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Full details are outlined in our Shipping & Delivery Policy.
7. Returns & Refunds
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We accept returns only for items that arrive damaged, defective, or incorrect.
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Customers must contact us within 14 days of delivery for return eligibility.
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Full details are outlined in our Return & Refund Policy.
8. Intellectual Property
All content on this website, including text, images, graphics, and logos, is the property of Serafido and protected by copyright and trademark laws.
You may not copy, reproduce, or distribute our content without prior written consent.
9. Limitation of Liability
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We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
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Our maximum liability is limited to the purchase price of the product in question.
10. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Changes will be effective immediately upon posting to our website.
11. Contact Information
For questions about these Terms & Conditions, please contact us:
Email: info@serafido.com